Head of Customer Care

Central Londononsitedirector$89K – $112K

Posted 1w ago · via Workday

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About this role

Location: Hybrid/London, NW1 Salary: London - £70,398 - £87,998 per annum plus £5,000 car allowance / National - £64,043 - £80,054 per annum plus £5,000 car allowance Hours: 36 per week Contract Type: Permanent Latimer by Clarion Housing Group delivers sustainable, affordable homes and builds communities across the UK. We’re the development arm of Clarion Housing Group, a business for social purpose. This means we reinvest any surplus in providing affordable housing and developing communities. Ready for your next step within Latimer? We’re looking for a Head of Customer Care (New Build Defects) to lead and inspire the teams responsible for new build defect management and to protect our ability to consistently achieve gold-standard customer service.…

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reqspace match rubric

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Skills match

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Level fit

This role is director-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Central London. We weight your proximity and willingness to relocate.

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