Senior Customer Care Advisor
China - Beijinghybridsenior
Posted yesterday · via Workday
About this role
We are looking for a Senior Customer Care Advisor to join our customer care team in China. This is an amazing opportunity, reporting to Customer Care Director. This role is responsible for providing assistance, troubleshooting, and problem resolution to end users and customers experiencing service or product utilization issues. The main focus will be for our Patent and Trademark Annuities Customers About You – experience, education, skills, and accomplishments Bachelor’s degree or equivalent 2 years of relevant experience It would be great if you also had . . .…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in China - Beijing. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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