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ClioCustomer Support Specialist, Enterprise
Remote - AustraliaRemote (US)mid$51K – $69K
Posted today · via Workday
About this role
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . Summary: We're looking for an Intermediate Customer Support Specialist to join our Enterprise Support team in APAC, supporting customers on Clio Operate. Operate is our enterprise platform that helps large law firms and in-house legal teams manage complex matters and automate their workflows. You'll be the first point of contact for our enterprise customers across APAC, helping them get the most out of a platform their teams rely on every day.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, jira, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqljirateams