SVP, Customer Success & Professional Services
San Joseonsitevp
Posted 1mo ago · via Lever
About this role
About the Role
We are looking for a SVP, Customer Success & Professional Services to lead and own Cloudinary’s Enterprise Customer Journey, ensuring enterprise customers realize measurable business value throughout their lifecycle with Cloudinary.
Reporting to the Chief Customer Officer, you will own the strategy, operating model, and execution of the enterprise customer journey, from onboarding and implementation through adoption, value realization, and expansion. Your mission is to help customers maximize the value of their investment while building a scalable organization that drives retention, growth, and long-term loyalty.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is vp-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Jose. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included