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Come On GroupOperations

Customer Experience Specialist - Malta

St. Julian'sonsitemid

Posted 3mo ago · via Workable

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About this role

At ComeOn, we take the Customer Experience beyond just customer service! We’re looking for friendly, people-focused individuals to join our team. If you’re a great communicator who enjoys solving problems and making someone’s day better, we’d love to hear from you. As a Customer Experience Specialist, you are the bridge between frontline support and our technical teams. You will go beyond the standard support to resolve complex customer issues with precision, delivering top-notch service and ensuring customer satisfaction every time. Location: St. Julian’s, Malta (Hybrid) You’re a great match for this role if you: Have a minimum of 12 months of experience in Online Customer Support (iGaming, Fintech etc.) Have a "detective" mindset with a high attention to detail.…

Read the full description on Come On Group's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in St. Julian's. We weight your proximity and willingness to relocate.

Score yourself on this role.
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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More at Come On Group

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