IT Systems Support Analyst
Indianapolisonsitemid
Posted 1mo ago · via Workday
About this role
Duties/Responsibilities: • Log, process, and prioritize help desk issues • Diagnose, troubleshoot, research, and solve hardware, software, and telecommunication issues. • Provide exceptional customer service in person, via phone, and email. • Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware and software. • Train end users and write instructions/documentation as necessary • New user onboarding and terminated user offboarding • Repairing/replacing damaged and outdated hardware and mobile devices. • Installing software updates and patches. • Coordinate with vendors as needed to assist with support activities. • Mobile device management using MDM tools.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Indianapolis. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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