Advanced Analytics Senior Analyst - Customer Excellence

Sydney CBD Areaonsitesenior

Posted today · via Workday

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About this role

Transform complex complaints data using SQL and Python Uncover emerging trends using advanced analytics and AI Deliver trusted insights and influence better customer outcomes See Yourself in our Team Customer complaints are more than individual pieces of feedback. Looked at collectively, they can reveal where products, processes and customer experiences are not working as intended, and where emerging issues may require attention. Our Complaints Analytics team brings together data from across the organisation to uncover those patterns and turn them into meaningful insights for decision-makers.…

Read the full description on Commonwealth Bank of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, sql, tableau, power bi

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Sydney CBD Area. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonsqltableaupower bi

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