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Commonwealth Bank of Australia

Customer Service Representative

VIC CBD Melbourne Areaonsitemid

Posted 2 days ago · via Workday

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About this role

We are looking for Customer Service superstars to express interest in our Customer Engagement Centre roles, where they will provide chat & phone based support to our customers during our 24 hour, 7 days per week service. Start Date: Monday 16 November 2026 These roles are full-time and operate on a rotating roster across 7 days a week , 24 hours a day. This includes working early, evening, weekend and public holiday shifts. Rosters will vary and change based on business needs. See yourself in the team: On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take. Our Customer Engagement Centre is a customer centric environment; we are always there for our customers when they need us the most.…

Read the full description on Commonwealth Bank of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: express, monday, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in VIC CBD Melbourne Area. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

expressmondayteams

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