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Commonwealth Bank of Australia

Customer Service Specialist

Sydney CBD Areaonsitemid$25K – $31K

Posted today · via Workday

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About this role

This is a Sydney based role only. CommBank's Chief Operations Office (COO) is looking for multiple Customer Service Specialists to join and contribute to our Dispute Operations Team! COO keeps the Bank running and powers our customer obsession. COO completes operational processes for our CBA consumer finance products including credit cards and personal loans, along with home loan activities such as post settlements, discharges, construction loans, progress payments and government grants. The Disputes Operations Team manage and resolve transaction and Card (E.g Mastercard or Debit card) disputes raised by customers across Bankwest and CBA.…

Read the full description on Commonwealth Bank of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney CBD Area. We weight your proximity and willingness to relocate.

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