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Commonwealth Bank of Australia

Customer Service Specialist

Perth Centralonsitemid

Posted today · via Workday

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About this role

Customer Service Specialist – Indexing Permanent full-time opportunity Join our Indexing team as a Customer Service Specialist and play an important role in helping customer requests move forward quickly and accurately. This is a hybrid role based in Perth, offering a mix of office-based and remote work in line with team and business requirements. Do work that matters The Chief Operations Office (COO) supports the CBA Group by delivering effective, efficient and continually improving operational processes. Customers are at the centre of everything we do, and every process we manage can have a significant impact on their experience. The COO includes Retail Operations, Business & Institutional Operations, Market Operations and Financial Crime Operations.…

Read the full description on Commonwealth Bank of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Perth Central. We weight your proximity and willingness to relocate.

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