IT Service Desk Lead

Sydney CBD Areaonsitesenior

Posted today · via Workday

About this role

Lead and develop a high-performing Service Desk chapter, improving capability, accountability and colleague outcomes. Shape the next generation of technology support through meaningful leadership, practical innovation and systemic problem solving. Help advance how CommBank uses AI, automation, data and engineering practices to create simpler, smarter support experiences. Bring your ambition and we’ll help you grow, belong and shape what’s next in technology support. Do Work That Matters Sitting within the Chief Technology Office, Intelligent Digital Experience brings together people, AI, automation, engineering and frontline experience to create simpler, smarter ways for colleagues to get the technology help they need.…

Read the full description on Commonwealth Bank of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney CBD Area. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at Commonwealth Bank of Australia

See all open jobs at Commonwealth Bank of Australia →