Product Lead, Retention & Loyalty

Sydney CBD Areaonsitesenior

Posted today · via Workday

About this role

Product Lead, Retention & Loyalty Lead the strategy and roadmap for loyalty and retention across Consumer Lending. Build and empower a high-performing team to deliver meaningful customer and commercial outcomes. Use data, customer insight and experimentation to strengthen long-term customer relationships. Do work that matters Be part of the team at the heart of how CommBank serves Australia. Retail Banking Services supports more than 10 million personal and small business customers through market-leading products, services and digital experiences. As Product Lead, Retention & Loyalty, you'll lead a newly formed Consumer Lending squad that recognises customer loyalty, anticipates evolving needs and strengthens relationships beyond funding.…

Read the full description on Commonwealth Bank of Australia's site →

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reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney CBD Area. We weight your proximity and willingness to relocate.

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