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Commonwealth Bank Of Australia

Staff Software Engineer - Contact Centre

Sydney CBD Areaonsitestaff

Posted today · via Workday

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About this role

We're modernising CommSec contact centres with AI and cloud tech. You have full-stack expertise across .NET, AWS and customer platforms. Together we shape AI-powered customer experiences at scale. Do work that matters : Join the Digital & Customer Crew and lead the transformation of CommSec's customer engagement platform through a major Contact Centre Modernisation program. As a Staff Software Engineer, you'll drive the technical vision for customer interactions across digital, assisted and AI-enabled channels, with a strong focus on Microsoft Dynamics 365 Customer Service and Omnichannel.…

Read the full description on Commonwealth Bank Of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: typescript, c#, react, .net, aws…

2

Level fit

This role is staff-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney CBD Area. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

typescriptc#react.netawsteams

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