Bilingual Individual Disability Senior Case Manager

We are currently seeking a Bilingual Disability Senior Case Manager for a client based across Canada. Product lines are Individual Disability and Life Waiver of Premium. The successful candidate must be able and willing to work in a team environment and be motivated to maintain exemplary customer service to our clients. Responsibilities: Establish and maintain superior customer service to policyholders, agents, marketing centers. Manage ongoing claims by requesting further medical, financial documentation or investigations as required and consult with specialists in all areas. Review claims and underwriting files for proper disclosure of past medical history, exclusions, riders, endorsements; administer policy enhancements, premium waiver and other policy benefits.…