Customer Service Professional
Lapu Lapu Cityonsite
Posted today · via Workday
About this role
Through multiple channels, Customer Service Professional II is responsible for building strong customer relationships by assisting customers with inquiries, issues, and complaints on products and services. Offers solution based on the prescribed service and operating work standard. Customer Service Professional II will directly report to Operation Supervisor or Assistant Manager. It is expected for a Customer Service Professional to deliver easier, better, and faster service to customers. Working Arrangement: Hybrid Key Accountabilities: Offers solution to customers based on the Knowledge article provided. Process transaction and coordinate with other departments and document significant discussions or complaints.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Lapu Lapu City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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