Head of Policy Service
Dist.7onsitedirector$17K – $25K
Posted today · via Workday
About this role
The Head of Policy Service is responsible for leading and overseeing the end-to-end policy servicing function, ensuring every customer interaction after policy issuance strengthens trust, loyalty, and long-term customer relationships. This role serves as a critical driver of customer experience excellence, operational effectiveness, and service transformation by delivering timely, accurate, and seamless policy servicing solutions. The role is accountable for service quality, operational performance, customer outcomes, process optimization, risk management, employee engagement, and the successful execution of strategic transformation initiatives.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Dist.7. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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