Senior Claims Specialist

Hong Kongonsitesenior

Posted today · via Workday

About this role

The opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Claims Analyst with the resources to solve critical problems for the future of our business, which is why we need you. Position Responsibilities: Handle complicated claims and appeal case for smooth resolution. Identify improvement areas and manager various initiatives to enhance customers' experience. Support and strengthen claims training to customer-facing associates in handling claim enquiries. Review and update claims guideline and process manuals. Perform ad hoc assignment or projects.…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hong Kong. We weight your proximity and willingness to relocate.

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