Client Support
Nasr Cityonsite
Posted 3mo ago · via Workable
About this role
Role Overview This role is the primary point of contact for customers and merchants using the WhatsApp ordering flow. The specialist handles inbound inquiries across order management, product questions, merchant onboarding support, and complaint resolution. Technical issues beyond first line scope are escalated to the external technical team with full documentation. Working Conditions Working Schedule: 6 days per week. Shift Duration: 10-hour rotational shifts. Days Off: 1 rotational day off per week.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: notion, teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Nasr City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
notionteams
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