Technical Support Level 2
San Antonioonsite
Posted 133mo ago · via Smartrecruiters
About this role
Level 2 Technical Support @ San Antonio, TX Duration: 9+ Months General Description : -Hardware refresh tech -iphone/ios • Client-side support: PC HW/SW installation and troubleshooting, Printers, Bar code scanners, Video conference, mobile computing and communication devices. • HW disposal and inventory management. • Support projects and tasks as assigned. • Manage and prioritize Incident and Request tickets. • Support workload typically 80% end-user HW/SW, 20% infrastructure. . Requirements/Must Have : - Excellent troubleshooting, problem solving & root cause analysis skills. - Exceptional customer service.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Antonio. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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