Operations Support Specialist II (Readiness & Response)

Miamionsitemid

Posted 2mo ago · via Workable

About this role

We are helping an on-demand, autonomous ride-hailing company hire Readiness and Response Operators to support vehicle readiness, field response, and fleet operations for its public-facing autonomous vehicle service. In this role, you'll prepare vehicles for daily service, respond to on-road recovery events, support riders, troubleshoot technical issues, and help maintain fleet safety, quality, and uptime. You'll also support vehicle logistics, remote vehicle movement, and new market launch activities as needed. The ideal candidate is safety-focused, technically capable, and comfortable working in fast-paced field environments. You remain calm under pressure, follow detailed procedures accurately, and provide professional support to riders and cross-functional teams.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Miami. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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