Customer Support Associate - Warsaw (hybrid) - Fluent in Polish and English plus either French or German
Warsawonsitejunior
via Greenhouse
About this role
Customer Care Associate – Warsaw (hybrid) – Fluent in Polish & English, plus either French OR German is a requirement. The Associate Customer Care role delivers high-quality, professional customer support while also supporting dealing desk transaction processing and collections-related activities. Working with limited guidance, the hybrid associate applies established processes and tools and follows regulatory requirements to resolve customer enquiries, process transactions, and progress or collect overdue balances. The role requires strong judgment, accuracy, and customer focus, with clear escalation of higher-risk, complex, or sensitive matters to senior team members.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Warsaw. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Convera
- View →Hedging Relationship ManagerLondon
- View →Account Manager, B2B (FX & Payments) - United States HybridWork From Home - USA
- View →Senior Account RepresentativeMilan
- View →Senior Software EngineerPune
- View →Senior Business Development Manager (Channel Partnerships)Work From Home - USA
- View →Senior Business Development ManagerMilan
