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CrewBloomCustomer Success & Customer Support

Customer Success Manager (Texas-based)

Texas Cityonsitemanager

Posted 2mo ago · via Workable

About this role

ReportsVault is a legal SaaS platform that helps enterprise organizations streamline complex workflows, including contract management, matter management, vendor coordination, and internal requests. We are seeking a Texas-based Customer Success Manager to manage client relationships, lead onboarding and product training, support adoption, and ensure a high-quality customer experience. The ideal candidate is a strong communicator who can confidently work with enterprise clients, manage multiple priorities, and coordinate effectively with internal teams. This position is open only to candidates currently residing in Texas. Candidates outside Texas will not be considered. Job Responsibilities Build and maintain strong relationships with new and existing enterprise clients.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Texas City. We weight your proximity and willingness to relocate.

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Skills in this role

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