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Cross Border TalentsBPO_TUN12

Client services Officer Bilingual (FR/EN)

Tunisonsite

Posted 17mo ago · via Workable

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About this role

Support Client : Conseiller et assister les clients via différents canaux (téléphone, email ou courrier) sur des questions liées à leur couverture santé, aux remboursements et aux détails de leur contrat. Gestion Administrative : Traiter les prestations santé en saisissant les remboursements conformément aux procédures internes. Mettre à jour les dossiers des clients (informations contractuelles, adresses, coordonnées bancaires). Relations Client : Garantir la satisfaction des clients en fournissant des informations précises et en contribuant à l’atteinte des indicateurs de performance.…

Read the full description on Cross Border Talents's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Tunis. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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