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Cross Border TalentsBPO_LIS11

Italian Customer Technical Advisor | Greece

Athensonsite

Posted 56mo ago · via Workable

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About this role

At the moment Cross Border Talents is looking for Italian speakers to work in Greece. Are you interested in moving abroad? Your Role as a Customer Technical Advisor: Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy; Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions.…

Read the full description on Cross Border Talents's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Athens. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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