Assistant Director- Client Experience

Lancasteronsitedirector

Posted 1mo ago · via Workday

About this role

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: The Assistant Director is the front line manager of an assigned process team within the Business Operations Center of Excellence. This manager will oversee the day to day operations and provide direction, instruction and guidance to the team members. This role will provide direct supervision of employees. The Assistant Director will develop a strong partnership with internal and external customers and leadership to deliver excellent service and value utilizing business operations defining objectives. The Assistant Director reports directly to the Director of Client Experience.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: express, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lancaster. We weight your proximity and willingness to relocate.

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Skills in this role

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