Technical and Customer Support Specialist
Fort Collinsonsitemid$32K – $37K
Posted 6 days ago · via Workday
About this role
Job Description Position Summary CSUVetCE is seeking a reliable, service-oriented hourly employee to provide part-time technical and customer support for online continuing education programs. This position plays an important role in supporting learners and instructors, assisting with Canvas user account management, and resolving basic technical issues in a timely and professional manner. The ideal candidate will be detail-oriented, customer-focused, and comfortable troubleshooting common technology issues while working in a collaborative higher education environment. Previous customer support experience is required, and experience with Canvas LMS or another learning management system is strongly preferred.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Fort Collins. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included