Customer Experience Associate

Perthonsitejunior

Posted today · via Workday

About this role

Job Title Customer Experience Associate Job Description Summary This role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience. Key responsibilities include welcoming visitors, managing reception and access, coordinating meeting rooms and events, handling mail and deliveries, and supporting workplace requests such as lockers, parking, and facilities. The position requires proactive customer service, strong communication, and close collaboration with the Workplace Lead to maintain service standards, resolve issues, and continuously enhance the overall workplace environment. Job Description About the role: Customer Service Welcome and assist visitors with a professional approach, guiding them to hosts/meeting areas.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Perth. We weight your proximity and willingness to relocate.

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Skills in this role

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