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Cyrusone

Service Delivery Manager

Auroraonsitemanager

Posted yesterday · via Workday

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About this role

The Manager, Service Delivery plans, directs and implements procedures that will assure a high level of customer access and satisfaction. Responsible for the quality and effectiveness of own team and related teams, identifying and resolving technical, operational and team problems. Manages a team of technical employees and/or supervisors. The Manager, Service Delivery is responsible for multiple sites and/or atypically large campuses in high growth/ large revenue producing markets. The Manager, Service Delivery is the direct support and central point of contact for CyrusOne clients. The Manager, Service Delivery answers and records calls, e-mail requests and alerts from monitoring platforms, resolves client issues, opens and takes ownership of problems and opens changes.…

Read the full description on Cyrusone's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: fiber, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Aurora. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

fiberteams

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