Service Delivery Technician (Level 1-3)
Sterlingonsite
Posted 2 days ago · via Workday
About this role
We are building a pipeline of talented Service Delivery Technicians across all experience levels — from associates stepping into their first data center role to seasoned technicians ready to operate independently and own complex client relationships. As a Service Delivery Technician at CyrusOne, you are the face of our company to our clients. You will serve as a primary point of contact for service requests, technical support, and facility operations — ensuring every customer interaction reflects our commitment to excellence. You will manage tickets, provide smart hands and feet support, troubleshoot infrastructure issues, and help keep our data centers operating at peak performance every hour of every day.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sterling. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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