FNZ (UK) Ltd – Czech Branch, Odštěpný Závod

Head of Service Management, UK

London - United Kingdomonsitedirector

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Reporting to the Deputy Head of Technology UK & Europe, this role is a client-facing role responsible for the transparency, governance, and communication of FNZ platform service performance. The role ensures clients have a clear, accurate understanding of platform availability, performance trends, incident management, and operational risk, while driving continual service improvement across infrastructure, production support, and vendor ecosystems. Key stakeholders: Client CIO / CTO / Technology teams FNZ Production Support & Platform Operations Infrastructure & Engineering teams Vendor and third-party service providers Risk, Compliance, and Audit stakeholders Role Responsibilities 1.…

Read the full description on FNZ (UK) Ltd – Czech Branch, Odštěpný Závod's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is director-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in London - United Kingdom. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at FNZ (UK) Ltd – Czech Branch, Odštěpný Závod

See all open jobs at FNZ (UK) Ltd – Czech Branch, Odštěpný Závod →