Senior Digital Engagement Specialist

Inside the Role The Aftermarket Digital Experience team is leading the industry through Excelerator, our cutting-edge eCommerce platform that delivers a seamless search, find, and buy experience, empowering customers to purchase parts, connectivity services, and extended coverage with ease. We’re seeking a Senior Digital Engagement Specialist to shape and execute our engagement strategy. In this role, you’ll set a clear vision and identify impactful ways to connect with users across the platform. As new features and capabilities are introduced, you’ll ensure teams are equipped with the right resources and training to support successful adoption. You’ll lead the development of consistent, scalable training programs that deliver impactful learning experiences across the organization.…