Receptionist (Nights 3-11)

Answers telephone calls and routine inquiries, makes necessary connection on a PBX, and places local and long distance calls. Routes routine and emergency calls. Pages, locates and relays messages for physicians and facility personnel. Signs for receives, and routes incoming mail, including courier deliveries. Provides back-up clerical support to various departments. Provides "gatekeeper" and "gateway" role. Researches, prioritizes, and follows up on incoming issues and concerns, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. Receive, direct and screen visitors and clients via phone and in person. Handle requests for information and data: reports as requested. Respond to and resolve problems and inquiries.…