Service Agent (Dallas Water Utilities) - Civil Service

$49K – $55K

Posted today · via Workday

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About this role

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community. Job Summary Investigates service requests by gathering and analyzing information to determine the scope of the request, schedulesnecessary action and informs parties involved regarding disposition to ensure that service requests from the public, CityManager's Office and other parties are handled expeditiously and appropriately.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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