Application Analyst I – Collaboration & Productivity Tools Team

Boston Job Posting Locationremotemid$74K – $82K

Posted today · via Workday

About this role

The Application Analyst I provides routine application support, resolves common issues, and assists with system enhancements. They collaborate with business stakeholders to gather requirements and help implement solutions that improve functionality and efficiency. This role works independently on well-defined tasks while continuing to develop technical and business expertise. The analyst ensures applications operate reliably and meet user needs. This Application Analyst I position reports to the Director, Digital Consulting Services within IS Strategic Planning & Performance (SPP) and is part of the Collaboration & Productivity Tools (CPT) team. The analyst provides daily operational support, including ServiceNow queue management, troubleshooting, access requests, and user assistance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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