DatadogSupport Engineering

Director, Technical Support Engineering

Mexico Cityonsitedirector$46K – $183K

via Greenhouse

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About this role

Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team of managers and support engineers in our LATAM region, partnering cross-functionally to deliver exceptional customer outcomes and consistent global standards. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do:…

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Skills match

For this role: datadog, teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in Mexico City. We weight your proximity and willingness to relocate.

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