Team Leader - LL
Thaneonsite
Posted 3mo ago · via Workable
About this role
Position Overview: The Contact Center Team Lead will oversee and assist contact centre employees in the performance of their job duties such as responding to customer inquiries, resolving issues or complaints, daily data reporting, training & managing teams schedule adherence Primary Responsibilities: End-to-end management of a team of assigned interpreters to ensure they comply with their SLA's along with achieving their own Trains new employees based on the Interpreter training modules as assigned by the Client to ensure their success.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Thane. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Datamark
- View →RecruiterMumbai, Maharashtra, India
- View →Contact Center SupervisorEl Paso, Texas, United States
- View →Site Recruiting AssistantThane, Maharashtra, India
- View →HR SpecialistMumbai, Maharashtra, India
- View →Russian Language InterpreterThane, Maharashtra, India
- View →Contact Center Trainer - Interpretation ServicesMexico