Technical Support Engineer
UK - Remoteremotemid
Posted 1w ago · via Workday
About this role
See yourself at Dataminr As a Technical Support Engineer at Dataminr, you’ll own the support experience for our enterprise customers, from quick fixes to deep technical investigations across authentication, integrations, and customer environments. You’ll take each case from first contact to resolution yourself, and we expect you to be able to do that from day one. The team also shares a weekend on call rotation. With the current team size, it comes around about once every seven weeks and means checking the queue for urgent issues. AI Innovation at Dataminr Working at Dataminr you’ll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, jira, oidc, saml, okta…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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