Lead Analyst
DGS India - Mumbai - Thane Ashar IT Parkonsitesenior
Posted today · via Workday
About this role
Job Description: Key Responsibilities Skillsets Lead end-to-end implementation and delivery of Qualtrics CustomerXM (CX) solutions for global clients. Independently manage multiple client engagements from requirements gathering through deployment and post-launch support. Conduct discovery workshops, solution design sessions, and translate business requirements into scalable CX solutions. Configure and deploy Qualtrics surveys, dashboards, ticketing, role-based access, and reporting solutions. Design, implement, and optimize Qualtrics Workflows to automate customer and operational processes. Configure and manage Website/App Feedback Intercepts and other Digital Experience feedback programs.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: salesforce
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in DGS India - Mumbai - Thane Ashar IT Park. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
salesforce
