IT Support Technician

via Ashby

About this role

IT SUPPORT TECHNICIAN Location: Indianapolis, IN Work Arrangement: On-site Employment Type: Full-Time Our client, a growing professional services organization is seeking an experienced IT Support Technician to join its internal technology team. This is an opportunity for a technically strong support professional to take ownership of complex issues, work across a broad range of enterprise technologies, and serve as a technical resource to both users and other IT support team members. This role goes beyond basic help desk support. You’ll troubleshoot escalated endpoint, application, Microsoft 365, VDI, connectivity, and engineering-software issues while helping improve IT processes, documentation, and the overall user experience. WHAT YOU'LL DO…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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