Online | Client Services Coordinator
Bostononsitemid
Posted today · via Lever
About this role
We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.
Responsibilities
Assist clients with general questions, planning support, and coordination of booking details
Provide excellent customer service through email, phone, and messaging
Support clients with organizing trip preferences, dates, and experience options
Help gather information needed for itineraries, reservations, and service selections
Maintain accurate client and booking notes within our systems
Communicate professionally to ensure a smooth, positive travel-related experience…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Boston. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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