Member Flex Guide
Remote USARemote (US)$42K – $52K
Posted yesterday · via Workday
About this role
Job Description A bit about this role: As a Member Service Guide - Flex at Devoted Health, you will be a primary point of connection for our members — meeting them where they are, understanding what they need, and helping them navigate the complexities of healthcare with empathy, accuracy, and care. Guides at Devoted work across a wide range of member-facing functions. Depending on where you are placed, your home base may focus on inbound service, proactive outreach, real-time digital support, or clinical administration. Regardless of your primary focus, every Guide is expected to seamlessly pivot and flex across different workflows as business or seasonal needs evolve.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, hipaa, outreach
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayhipaaoutreach