Senior Customer Onboarding & Success Manager (LATAM)
manager
via Ashby
About this role
About our Client:
Our client is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Their mission is to help retailers succeed in the age of Amazon by delivering customer experiences where shoppers feel valued, not just another number. Today, they support over 10,000 merchants globally.
About the Role
We are looking for a Customer Onboarding & Success Manager to be the first members of our LATAM team. This hybrid role combines Onboarding, Customer Success, and Customer Support responsibilities.
You will independently manage onboarding projects, ensure customers realize value quickly, and maintain ongoing relationships that drive retention and growth.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: html, css, klaviyo
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
htmlcssklaviyo