Assistant Customer Service Manager
Gentonsitemanager
Posted 1w ago · via Teamtailor
About this role
Are you energized by a fast-paced environment, international shipping, and leading people where the action happens? Join DFDS in the vibrant harbour of Ghent, at the heart of one of Europe’s key maritime hubs, and contribute to world-class shortsea shipping. We are currently looking for an Assistant Customer Service Manager to strengthen our Customer Service team and play a key role in delivering an excellent and consistent customer experience. About the role You will work closely with the Customer Service Manager to ensure smooth daily operations, high service quality, and strong team coordination. The role is closely connected to route operations, meaning you will also play a part in supporting business continuity outside standard office hours when needed.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Gent. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at DFDS Continent
- View →Agency InternshipPendik, Turkey, TR
- View →Class 1 HGV DriverRotherham, England, GB
- View →Class 1 HGV Driver - Part TimeInverness, Scotland, GB
- View →Class 1 HGV DriverCork, Republic of Ireland, IE
- View →Warehouse OperativeBelfast, Northern Ireland, GB
- View →Class 1 HGV DriverPrinces Risborough, England, GB