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DFDS Denmark

Head of Passenger insights, CX and Strategic Development

Københavnonsitedirector

Posted 1w ago · via Teamtailor

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About this role

Are you passionate about transforming data into seamless customer experiences? At DFDS, we are looking for a visionary leader to step into a newly defined area designed to unlock customer-centric, insights-driven strategic development. In this pivotal role, you will be the driving force that unites all teams working to deliver an exceptional passenger proposition across our company, ensuring every journey is seamless, engaging, and built on a deep, actionable understanding of our travellers. Be part of the movement - and play your part. About the role As the Head of Passenger Insights, CX, and Strategic Development, you will take on a crucial leadership position, guiding and inspiring a dedicated team of 7 professionals.…

Read the full description on DFDS Denmark's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: rest, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in København. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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