Terminal Experience Supervisor

Terminal Bonsite

Posted 6 days ago · via Workday

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About this role

Job Overview GENERAL SUMMARY: Under general direction of the Terminal Experience Manager, supervises the activities of Airport Customer Experience Specialists (ACES), volunteers, and contractors. Serves as a liaison between the customer experience department and contractors, tenants, and other Airport departments. PRINCIPAL DUTIES AND RESPONSIBILITIES: Supervises employees, volunteers, contractors and coordinates assigned shifts. Provides one on one training to new employees, volunteers and contractors in actual terminal work environment. Helps develop contract specifications, coordinates and monitors contract activities. Reviews procedures and resolves problems with any issue inside and around the terminal.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Terminal B. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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