Level 3 Support Engineer (Senior/Lead)
Colomboonsitesenior
Posted 3mo ago · via Lever
About this role
About the Role
We are seeking an experienced and proactive L3 Engineer to join our growing technical support team. This role is responsible for providing advanced technical support, troubleshooting complex infrastructure and security issues, and ensuring the stability, security, and performance of client environments.
The successful candidate will work closely with internal teams and customers to deliver high-quality support services while mentoring Level 1 and Level 2 engineers. This role requires strong technical expertise, problem-solving capabilities, and a passion for continuous improvement, automation, and knowledge sharing.
About the Client…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: powershell, aws, azure, google cloud, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Colombo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
powershellawsazuregoogle cloudteams