Network Escalations Engineer
Colomboonsitemid
Posted 2w ago · via Lever
About this role
About the Role
We are seeking an experienced Network Escalation Engineer to serve as the senior technical escalation point for complex networking, security, wireless, and WAN-related issues across enterprise customer environments. In this role, you will provide advanced troubleshooting expertise, lead root cause analysis, and drive operational excellence while ensuring the stability, performance, and security of critical infrastructure.
You will work closely with senior engineers, project teams, vendors, and customer technical stakeholders to deliver high-quality outcomes while contributing to automation, observability, AIOps, and continuous service improvement initiatives.
About the Client…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, powershell, azure, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Colombo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonpowershellazureteams