Support Desk Analyst (LS Central/ Dynamics Business Central)
Colomboonsitemid
Posted 1mo ago Β· via Lever
About this role
About the Role
We are seeking a customer-focused LS Central Support Desk Analyst to provide first- and second-level application support for customers using LS Central and Microsoft Dynamics 365 Business Central. This role is an excellent opportunity for someone with application support, service desk, or customer support experience who is interested in developing their expertise in ERP, retail, and hospitality environments.
You will be responsible for incident resolution, service request fulfilment, troubleshooting functional issues, and ensuring customers receive timely and professional support.
About the Client
You will be working with an established technology organisation with a dedicated ERP division supporting business-critical enterprise applications.β¦
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Colombo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free Β· no card Β· written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
