Senior Customer Success Manager

Position Overview: The Senior Customer Success Manager is a highly commercial minded and motivated individual that c oordinates successful end to end customer lifecycle management to ensure long-term satisfaction, accelerated net retention, NPS, product usage and referrals. The Senior Customer Success Manager is a naturally, collaborative individual who thrives in a customer focused environment and has had proven success in partnering directly with leaders of large multi-national companies in solving their governance challenges using our product offerings. Key Responsibilities Seamless project management through all phases of the customer relationship, including managing the users of Brianloop's applications; the Board Directors and Corporate Executives.…