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DiligentcorporationCustomer Success

Client Success Advisor (ANZ)

Sydneyonsite

via Greenhouse

About this role

Here’s a summary of the role: Diligent is seeking an experienced Client Success Advisor to join our growing Customer Success team, partnering with key accounts across Australia and New Zealand to drive meaningful adoption, retention, and long-term customer value across our GRC platform. This is a role for someone who thrives on impact and focuses on enabling real outcomes through the intersection of people, process, and technology. At Diligent, Client Success Advisors are at the heart of our retention strategy. You’ll work closely with clients to unlock value, strengthen engagement, and ensure they are truly successful in how they manage governance, risk, and compliance.…

Read the full description on Diligentcorporation's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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